Terms of Service

Who operates this service

sign2close is operated by sign2close, LLC, a limited liability company organized under the laws of the State of Georgia, United States. sign2close, LLC is the party you are contracting with, and the party these terms refer to as "we," "us," and "our." Questions about who you are contracting with can be sent to support@sign2close.com.

Accepting these terms

By creating an account or using sign2close, you agree to these terms. If you are using the service on behalf of a brokerage or team, you confirm you are authorized to accept these terms for that organization. If you do not agree, do not use the service.

What the service does

sign2close is software for managing real estate transactions. Depending on your plan, it provides:

• Transaction and listing records with milestones and deadline tracking.
• Document storage and sharing for each transaction.
• Built-in electronic signature requests.
• A CRM for leads, tasks, and professional contacts.
• Email automations tied to transaction milestones.
• Client and broker portals for people you invite.

We add and change features over time. We may modify or discontinue parts of the service, and we will give reasonable notice before removing something you rely on.

Your account

• You must be at least 18 years old.
• You are responsible for the accuracy of the information you provide.
• You are responsible for keeping your credentials secure and for activity under your account. Tell us promptly at support@sign2close.com if you believe your account has been accessed without permission.
• Seats are per person. Do not share one login among multiple agents — invite them to their own seat instead.

Your data stays yours

You keep all rights to the transactions, documents, contacts, and other content you put into sign2close. You grant us only the permission needed to operate the service for you: to store your content, display it to you and the people you invite, back it up, and process it through the service providers listed in our Privacy & Data Handling notice. We do not sell your data and we do not use your content to train AI models.

You are responsible for having the right to upload what you upload, including any client information and documents, and for handling that information in line with your own legal and brokerage obligations.

Electronic signatures

By using the signature features, you and the people you invite to sign consent to do business electronically and to use electronic signatures, as contemplated by the federal ESIGN Act and applicable state UETA law. We record signing events — timestamps, IP addresses, and a document hash — and make that audit record available to you.

We provide the signing tool, not legal advice. You are responsible for deciding whether a particular document may be signed electronically, whether the resulting signature satisfies your state, brokerage, or counterparty requirements, and for retaining executed copies.

Acceptable use

You agree not to:

• Use the service for anything unlawful, fraudulent, or deceptive.
• Upload content you do not have the right to share, or that infringes someone's rights.
• Send unsolicited bulk email through the service's email features.
• Attempt to access accounts, organizations, or data that are not yours.
• Probe, scan, or interfere with the service's security or availability.
• Resell or white-label the service without a written agreement with us.

Plans, seats, and billing

• Current plans and prices are shown on the Pricing page. Paid plans are billed in advance, monthly, in U.S. dollars.
• Team and Enterprise are priced per seat. Your charge reflects the number of paid agent seats on your organization. Transaction coordinator seats are not billed.
• Adding seats mid-cycle increases your charge; changes take effect as described at checkout.
• Prices exclude taxes, which are added where required.
• We may change prices. Existing subscribers get at least 30 days' notice before a change affects them, and you may cancel before it takes effect.

Governing law

These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Georgia, and both sides consent to that jurisdiction.

Contact

Questions about these terms: support@sign2close.com.
Questions about your data: privacy@sign2close.com.